🛡️ Privacy Policy

Last Updated: June 13, 2025

1. Introduction
At Blac Swan Transcription Services, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, or submit your recordings for transcription.

2. What We Collect

• Contact details (name, email, phone)

• Submitted content (audio files, transcripts, handwritten notes)

• Payment information (handled securely by PayPal; no sensitive credit card info stored on our site)

• Website usage data (browser type, pages visited, via cookies or analytics)

3. How We Use It

• To respond to your inquiries or orders and provide transcription services

• To process payments and send receipts or notifications

• To improve our website and services, track how you use our site, and optimize content

• To comply with legal requirements or respond to lawful requests

4. How We Protect It

• We follow industry-standard security practices (SSL encryption)

• Only authorized team members access your files, and always under confidentiality

• We do not share your personal info with third parties—except:

  • Payment processors (PayPal) to complete transactions

  • Legal authorities, if required by law

5. Your Rights

You have these rights regarding your personal data:

• Access your information

• Correct or update inaccurate details

• Delete your data (unless legally required to keep it)

• Opt out of marketing emails (each email includes an unsubscribe link)

6. Cookies & Tracking

We use cookies and analytics (e.g., Google Analytics) to:
Recognize repeat visitors
Analyze how our site is used
You can disable cookies in your browser—but some features may not work as expected.

7. Children’s Privacy

Our site and services are intended for users 18 years and older. We do not collect data from anyone under 18.

8. Changes to This Policy

Blac Swan Transcription Services may update this policy from time to time. We’ll post the new version here and update the “Last Updated” date.

9. Contact Us

For questions, concerns, or to exercise your data rights, please contact us:

📧 info.blacswan@blacswantranscription.digital
🌐 www.BlacSwanTranscription.digital